SHIIP – Senior Health Insurance Information Program

Everyone on Medicare should compare plans each year!

Central Community Hospital has had a partnership with the Iowa Insurance Division designating them as a Senior Health Insurance Information Program (SHIIP) sponsor organization. This partnership has lasted for over ten years and has helped many Clayton County and surrounding counties residents understand their choices for Medicare Part D drug plans. SHIIP services are delivered by volunteers in a variety of roles through a statewide network of sponsor organizations. Pat Martin and Lizz Johnstone are the volunteer SHIIP counselors for Clayton County.

Every year Medicare Part D drug plans and Medicare Advantage plans can change their benefits and overall cost. These changes are announced October 1 and go into effect January 1. That’s why it is so important that everyone on Medicare take advantage of the open enrollment period, October 15-December 7, to get their Medicare “ducks in a row.” Plans can change and so can you during the open enrollment period.

Pictured from left: Lorry Kohls, Clayton County SHIIP Coordinator, Becky Groff, SHIIP Program Development Coordinator, and local SHIIP counselors, Pat Martin and Lizz Johnstone

Everyone on Medicare should compare plans each year. Both Medicare Part D and Medicare Advantage plans can change premiums, deductibles, co-payments, and drugs that are covered annually. You could be surprised on January 1 if you stay with your current plan and find it doesn’t provide the coverage you want or need.

If you have questions about Medicare Part D, contact SHIIP Clayton County Coordinator, Lorry Kohls, at 563-245-7023 to schedule an appointment with a SHIIP counselor. Clients will be seen at Central Community Hospital, 901 Davidson St NW, Elkader.

New Medicare Cards for 2018
Iowans should have received their new Medicare cards by the end of August. The new cards have a new, unique Medicare Number instead of a Social Security Number. If you have not received your new card, call 1-800-MEDICARE (1-800-633-4227).



Make sure your mailing address is up-to-date. If you need to update your address, visit or 1-800-772-1213. TTY users can call 1-800-325-0778. If you are a railroad retiree, contact the Railroad Retirement Board at 877-772-5772. 

Please keep in mind,  Medicare and SSA will NEVER call and ask for your Medicare number. Scam artists may try to get personal information (like your current Medicare Number) by contacting you about your new card. If someone asks you for your information, for money, or threatens to cancel your health benefits if you don’t share your personal information, hang up and call 1-800-MEDICARE (1-800-633-4227).